Policy of
Privacy
Last updated: December 2024
1. General Information
At SalonBookIt we take our users' privacy very seriously. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our platform.
By using SalonBookIt, you accept the practices described in this policy. We recommend reading it carefully.
2. Data Controller
The data controller of your personal data is:
- Company: SalonBookIt Technologies S.L.
- CIF: B-XXXXXXXX
- Email: privacidad@salonbookit.com
3. Data We Collect
We collect the following types of information:
3.1 Data provided by you
- First and last name
- Email address
- Phone number
- Business information (name, address, type)
- Payment and billing information (securely processed by third parties)
- Subscription data (account status, payment history)
3.2 Data collected automatically
- IP address
- Browser and device type
- Pages visited and time spent
- Cookies and similar technologies
4. Purpose of Processing
We use your personal data to:
- Provide and maintain our services
- Process transactions and payments
- Send service-related communications
- Send commercial communications (with your consent)
- Improve and personalize user experience
- Comply with legal obligations
- Prevent fraud and ensure security
5. Legal Basis for Processing
The processing of your data is based on:
- Contract performance: To provide you with contracted services
- Consent: For commercial communications
- Legitimate interest: To improve our services
- Legal obligation: To comply with applicable regulations
6. Data Sharing
We don't sell your personal data. We only share information with:
- Service providers: Who help us operate the platform (hosting, payments, email)
- Authorities: When required by law
- With your consent: In any other case
7. International Transfers
Your data is stored on servers located in the European Union. In case of transfers outside the EU, we ensure that adequate safeguards exist in accordance with GDPR.
8. Data Retention
We keep your data while you maintain your active subscription (40 EUR/month) or as necessary to provide you services. If you cancel your subscription:
- Your data will remain accessible until the end of the billed period
- After cancellation, we will keep your data for an additional 30 days in case you wish to reactivate
- After this period, data will be deleted except those legally required
- Tax and billing data will be kept for the legally required time (minimum 5 years)
9. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request the deletion of your data
- Restriction: Restrict the processing of your data
- Portability: Receive your data in structured format
- Objection: Object to certain processing
- Withdraw consent: At any time
To exercise these rights, contact us at privacidad@salonbookit.com.
10. Cookies
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences from your browser settings.
11. Security
We implement technical and organizational security measures to protect your data, including:
- SSL/TLS encryption
- Restricted access to personal data
- Continuous security monitoring
- Regular backups
12. Minors
SalonBookIt is not intended for children under 16. We do not intentionally collect information from minors.
13. Changes to this Policy
We may update this policy periodically. We will notify you of any significant changes by email or through a notice on the platform.
14. Contact
If you have questions about this policy or about the processing of your data, contact us:
- Email: privacidad@salonbookit.com
You can also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
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