Terms and
Conditions
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the SalonBookIt platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you will not be able to use our services.
2. Service Description
SalonBookIt is a software as a service (SaaS) platform designed for the management of barbershops, hair salons and beauty salons. The service includes, among other features:
- Online booking system
- Client management (CRM)
- Loyalty and points program
- Integrated online store
- Team and schedule management
- Control panel and statistics
- Automations and reminders
3. Registration and Account
3.1 Requirements
To use SalonBookIt you must:
- Be over 18 years old
- Provide truthful and complete information
- Maintain the security of your account
- Notify us of any unauthorized use
3.2 Account responsibility
You are responsible for all activities carried out under your account. SalonBookIt will not be responsible for losses resulting from unauthorized use of your account.
4. Price and Subscription
4.1 Single All-Inclusive Plan
SalonBookIt offers a single plan with all features included for 40 EUR per month (VAT not included). This price includes:
- Full access to all platform features
- Unlimited barbers
- Unlimited clients
- Unlimited bookings
- Technical support included
- Automatic updates
More details available on our pricing page.
4.2 Billing
- Subscription is billed monthly in advance
- The price of 40 EUR/month does not include VAT (will be applied according to current regulations)
- Billing is done automatically each month on the subscription start date
- Annual billing can be requested by contacting support
4.3 Price changes
We reserve the right to modify prices. We will notify you at least 30 days in advance of any change that affects your subscription. Changes will not affect the current billing period.
5. Trial Period
We offer a free 14-day trial period. During this period:
- No credit card required to start
- You will have full access to all platform features
- At the end, you must subscribe to the 40 EUR/month plan to continue
- Data will be preserved if you activate your subscription
- If you don't wish to continue, your account and data will be deleted after an additional 30 days
6. Cancellation and Refunds
6.1 Cancellation
You can cancel your subscription at any time from your settings panel. Cancellation will be effective at the end of the current billing period.
6.2 Refunds
We do not offer refunds for partial periods of use. In case of serious technical problems attributable to SalonBookIt, we may offer credits or refunds at our discretion.
7. Acceptable Use
By using SalonBookIt you agree not to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Transmit illegal, harmful or offensive content
- Attempt unauthorized access to systems
- Distribute malware or malicious code
- Perform activities that overload our systems
- Resell or redistribute the service without authorization
8. Intellectual Property
8.1 Our property
SalonBookIt, its design, code, logos and content are the property of SalonBookIt Technologies S.L. and are protected by intellectual property laws.
8.2 Your content
You retain ownership of the data and content you upload to the platform. You grant us a limited license to process and display this content as necessary to provide you with the service.
9. Data Protection
The processing of personal data is governed by our Privacy Policy. By using SalonBookIt, you accept such processing.
As data processor, SalonBookIt will process your clients' data following your instructions and complying with GDPR.
10. Service Availability
We strive to keep SalonBookIt available 24/7. However:
- We may perform scheduled maintenance (notified in advance)
- Unexpected interruptions may occur
- We do not guarantee uninterrupted availability
Our goal is to maintain 99.9% uptime.
11. Limitation of Liability
To the maximum extent permitted by law:
- SalonBookIt se proporciona "tal cual" sin garantías
- We are not responsible for indirect or consequential damages
- Our total liability is limited to amounts paid in the last 12 months
12. Indemnification
You agree to indemnify and hold SalonBookIt harmless against claims arising from your use of the service or violation of these terms.
13. Service Modifications
We may modify, suspend or discontinue service features. We will notify you of significant changes with reasonable advance notice.
14. Terms Modifications
We may update these terms periodically. Changes will take effect upon publication. Continued use of the service implies acceptance of the new terms.
15. Communications
You agree to receive electronic communications related to the service. For commercial communications, we will request your prior consent.
16. Applicable Law and Jurisdiction
These terms are governed by Spanish law. For any dispute, the parties submit to the courts of Madrid, Spain.
17. General Provisions
- Assignment: You cannot assign your account without our consent
- Entirety: These terms constitute the complete agreement between the parties
- Waiver: Failure to enforce does not imply waiver
- Severability: If any clause is invalid, the others remain in force
18. Contact
For inquiries about these terms:
- Email: legal@salonbookit.com
Salon